All orders are processed as quickly as possible, but in peak times it may be up to 5-7 business days before your order is dispatched. Tracking is only included if you select this option at checkout - tracking for international orders starts at $25.
Once posted, our orders are in the hands of Australia Post or DHL Global Mail. They can take up to 2 weeks within Australia to arrive, and up to 5 weeks internationally to arrive. If your order has not arrived by this timeframe please contact us.
We do not accept returns or exchanges. Cancellations must be advised via email within 24 hours of order.